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While pay per click continues to give much positive impact in online
marketing another form of web advertising is the so-called pay per call.
Although most advertisers nowadays take a pay per click approach, the pay per
call method is gaining more and more popularity everyday.
A personal experience of lawyer Frank Frasier explains what makes the
difference with pay per call. At first, Frasier was not really attracted to
online advertising like pay per click to let the world know about his legal
services. But after learning about pay per call, he changed his idea about the
web’s potential to market anything. He noted that, "We‘ve gotten about a dozen
calls and half turned into cases, ‘m a believer. It fits my needs." Pay per call
propels Web users looking for lawyers to pick up the phone instead of clicking
an ad or sending e-mail.
This online advertising technique is very effective for small business
marketers because they direct surfers to a telephone and each call surely
represents a valuable lead. Marc Barach, the chief marketing officer of Ingenio
said, “….the approach is ideal for small service businesses — florists, lawyers,
contractors — whose customers ask lots of questions.” He added that, “…. in pay
per click he closes one sale for every 70 clicks but with pay per call, its one
in three.” However, the pay per call could never make pay per click obsolete, it
will just be an additional form of online advertisement that will surely live
for years like other marketing ways. Although pay per call is comparatively
expensive and contains number of limitations than pay per click, one of its
advantages is the security of fraudulent transactions. As mentioned by David
Card, "Nothing ever replaces anything,when TV came along, radio didn‘t go away.
This has the potential to unlock local ad dollars, but Amazon doesn‘t want to
take phone calls."
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