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Besides visual and aesthetic dynamics to your business website, there is the
whole issue of developing a positive rapport with your potential customer. As
we've reviewed from Site Dynamics: Content, Look and Feel: Part 1 - your website
must reflect the personality of your target audience. A dark, serious tone for
business minded professionals and bright colors for the young crowd. In
addition, content must be on-point and accurate in every degree and
consideration must be taken for international customers in how you design the
website.
Every element that is placed on your site must be battle tested and reviewed.
For instance, if you decide to add a registration form for users to fill out
BEFORE they can acquire basic information; they will be put off by the site
completely. The "registration element" should only be there for customers to use
after they've perused your site and gauged their own interest level. Remember,
you need to provide as much incentive as possible for registering and it all
starts with the content process.
Testing, testing, and retesting site elements are an absolute must when dealing
with an online business. Remember, the look and content of your site must
constantly be kept accurate and mistake-free. Checking the download speeds of
your free software is one way to do this. A slow connection speed will force
visitors to leave. As a result, paying attention to server connections and
checking speed daily must be executed. Ask family and friends to test out the
site themselves and provide you with feedback in the form of comments and
suggestions which you can use and implement. These are the laymen who will
determine the success of your business, so cater to their convenience. Testing
the elements means you are taking initiative in reaching out to your clients and
understanding their needs, knowing attention span and interest is on the line.
Remember, websites are all about communication to people. It is a dialogue
between the business and the potential customer and lots of planning,
maintenance, and know-how must be done to solidify these relationships. Failure
to pay attention to detail will result in spiraling profits and business
failure.
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